How to use the Inventory Portal:

  • The Estimates & Inventory Portal is provided as a general guide for our distributors. While we will do our best to keep the information provided to you accurate and updated, there can be errors, in both pricing and inventory levels.
  • The information you see on the portal is updated in real time. If an item is not in stock in the amount you requested, the quantity field will turn red.
  • In the Estimate & Inventory Portal, consider the word Sales Order to mean “Preestimate”. If you push the submit button, it is entered into our company system as an estimate. If you want us to review and send you the estimate, please reach out to us. We will not automatically do so.
  • The Sales Orders do not currently handle changing of UOM’s. Please indicate how you would like the product to be cut in the “line item notes”
  • Any line item specific information such as “Type” or any other line item information can be entered in the “Line Item Notes” field
  • The “Memo” is strictly project management purposes (an example of something you would put in here is “Must use union driver”)
  • The “Notes” field will be printed on pick tickets and is for actual product related information. (an example of something you would put here is “round down to nearest cutting increment”)

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Typical Lead Times


ItemTypicalRush (requires approval)Notes
Easy Pick (i.e. showing in stock and requires no factory work)3 Business DaysNext Business Day
Cutting/Soldering tape light, material in stock1 week
Cutting channel, material in stock1 week
Tape Light, backordered8 weeks, minimum may be required for special orders6.5 weeksCheck Inventory tab to see if any are already backordered.
Channels, backordered6 weeks(consult with factory)Check Inventory tab to see if any are already backordered.
Drivers, backordered8 weeks(consult with factory)Check Inventory tab to see if any are already backordered.
Tape Light sample, not in stock3 weeks
Zenlite job, simple configuration, material in stock2 weeks(consult with factory)
Zenlite job, complex configuration, material in stock2.5 weeks(consult with factory)
Backordered Flatlite Flat Panels, Horizon Troffers, Novation (except if just requires different chip), Proform, Integra14 weeks(consult with factory)Check Inventory tab to see if any are already backordered.



  • These are general lead times. Please understand that while we make every effort to meet these dates, situations can arise and a production can get delayed.
  • Lead times are from date of PO.
  • In any situation, if we are to lose an order because of lead time issues, please contact factory to see if anything can be done to improve lead time.
  • We generally do not ship via truck on Fridays, especially during the winter. This may delay lead time until the following Monday.
  • Many of our products have components that come from overseas, including China. As such, we are subject to delays during Chinese New Year (around February). During this period, most standard lead times you see above are delayed, please consult with factory for more details.
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